English Español

Shipping & Returns



Payment, shipping, returns, warranties..



Payment methods:


- Bank Transfer: You must make full payment of your order to our account number that will come in the mail order. Once payment is received we will process the order. If you use online banking you can send proof of payment to speed up our mail delivery.

- Credit Card: We offer payment by credit card (MasterCard, Maestro, Visa ...), very simple and 100% secure.

- Paypal: PayPal is the global leader in electronic payments online. Safe and easy to use. We accept credit cards. More Information

- Cash on: The option of cash on a commission is due to the management of reimbursement from the courier companies (approximately ~3,5 EUR.)

Each method can be limited to certain countries during the payment process will be allowed to select only the payment methods available for your country.



Shipping:


The shipment of the material is made depending on the shipping method you select (in a period of ~ 24 hours until ~ 5 days), provided that the material is available in stock. The transport agency generally will deliver your order who EurocalzadosNavarra.com, thereby enabling the delivery of two or more shipments as EurocalzadosNavarra.com convenience and availability.

For material not available in stock, we notify the customer the estimated delay.

We international coverage:

Spain, Andorra, France, Germany, Benelux, Denmark, Italy, Britain, Austria, Portugal, Sweden, Norway, Finland, Greece, Poland, Czech Republic, Hungary, Slovenia , Ireland, Slovakia, Estonia, Latvia and Lithuania.

Availability / Deadlines
EurocalzadosNavarra.com
has a large stock of material in their warehouse, also works with leading manufacturers of the brands offered official. However, in many cases there are stock shortages so you can not have all the material offered here for quick delivery.

You may cancel at any time of its intention to purchase and request a refund of amounts paid at any time. If you do when the merchandise is already on its way, postage will be paid by the customer.

The availability shown for products to be used as a guide and is provided by the manufacturers of the brands offered. In no case may attribute to EurocalzadosNavarra delay, since it is subject to third party intervention.

The postage is the system will provide when placing an order.
All prices include VAT



Returns:


You have 14 natural days in which and without justification, you can return the products purchased as long as they are just as you would like to receive their products. This should inform us in advance, (the different consumer organizations recommended by registered letter)

Remember that this right is not collected for the goods ordered specifically for the client and opened or tampered products.

But remember that you will pay the return postage and administrative costs or other generated as a result of your return.



Claims on the material received:


If you receive the package of material with signs of having been manipulated or beaten, indicate on the delivery note and inspect the goods in his presence, do not sign the delivery note referred to these incidents without even checking their material actually appears be in perfect condition.

If after reviewing the delivery of your material differences observed between the material received and the packing slip, please let us know immediately, indicating the delivery order number and detailing the differences listed, please indicate also a contact number to make it more agile management if necessary.

Remember we can not accept complaints about shipping beyond the 24 hours of your receipt of shipment.


Guarantees:


All our shoes are guaranteed against manufacturing defects. Manufacturing defects are usually visible at first sight and / or become evident within a few days of use. The deterioration of the shoe caused by incorrect use of, or exposure from the external factors degrading quality defect is not in the shoe manufacturing.

defects or damages due to incorrect use or manipulation of the material or wear caused by normal use thereof, not included in this guarantee.


EurocalzadosNavarra S.L.,
Tudela (Navarra) • Spain • Contactar • CIF: B31446826